1. Booking and Reservations

• All bookings and reservations are subject to availability.

• Reservations can be made through our official website, authorized booking platforms, or by contacting our reservation team directly.

2. Check-in and Check-out

• Check-in time is at 1 PM.

• Check-out time is at 11 AM.

• Early check-in and late check-out requests are subject to availability and may incur additional charges.

3. Payment and Cancellation Policy

• Payment is required at the time of booking, and it can be made through our authorized payment channels.

• Cancellation policies may vary depending on the type of reservation. Please refer to your booking confirmation for specific details.

4. Modification of Reservation

• Guests may request modifications to their reservation, subject to availability and any applicable fees.

5. Occupancy

• The maximum occupancy for each room type is strictly enforced. Additional guests may not be accommodated beyond the specified capacity.

6. Identification and Registration

• All guests are required to provide valid government-issued identification at check-in for registration purposes.

7. Property Use and Conduct

• Guests are expected to conduct themselves in a respectful and considerate manner towards fellow guests and staff.

• Any behaviour deemed disruptive, illegal, or offensive may result in eviction from the property without a refund.

8. Damages and Loss

• Guests are financially responsible for any damages or losses incurred to the property’s facilities, fixtures, or furnishings during their stay.

9. Security and Valuables

• The property is equipped with security measures, but guests are advised to take precautions with their valuables. The property shall not be held liable for any loss or theft.

10. Smoking Policy

• Smoking is strictly prohibited in indoor areas. Designated smoking areas are provided. A cleaning fee may be charged for non-compliance.

11. Pets

• Pets are allowed on the premises, Owners of pets are responsible for their pet’s behaviour and actions.

12. Force Majeure

• The property shall not be held responsible for any failure or delay in providing services due to circumstances beyond its control.

13. Privacy Policy

• Guest information is collected for registration and internal purposes only. It will not be shared with third parties without consent.

14. Liability

• The property shall not be held responsible for any accidents, injuries, or illnesses that occur on the premises.

15. Dispute Resolution

• Any disputes arising from these terms and conditions shall be subject to the jurisdiction of the local courts.

By making a reservation and checking in, guests acknowledge and agree to abide by these terms and conditions. The property reserves the right to update or modify these terms at any time without prior notice.